Chris Chika

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July 19, 2018 at 1:39 pm in reply to: Blackboard Web Conference Recordings – NO VISUAL #2199

Chris Chika
Participant

Hi Mark,

I did not try any other browsers, only Chrome. The computer was a Windows 10 operating Chrome, sorry I don’t have the versions handy. The mobile device was a Samsung Galaxy S5 SM-G900V operating Android 6.0.1. Chrome on the mobile device is version 67.0.3396.87 and as a reminder everything is working fine when “Request Desktop Site” is checked but will not play video when it is unchecked.

Thanks!

July 18, 2018 at 8:16 am in reply to: Blackboard Web Conference Recordings – NO VISUAL #2194

Chris Chika
Participant

Follow up to this issue. Plackback is working fine (audio and video) from Desktop and from Mobile when “Request Desktop Site” is selected in Chrome browser. If “Request Desktop Site” is not selected then the recording will play audio but no video. This is not the case for the first 3 or so class recordings in EPD720 but is the case for the last 3 to 4 recordings.

Thanks!
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